Protect
Protect children and vulnerable people from abuse, exploitation, discrimination and avoidable harm.
Accountability & safeguarding
Trust is one of our most important institutional assets.
We accept responsibility for the resources entrusted to us, the people we serve, and the way we document, communicate and learn from our work.
01
Financial accountability
Budgets, financial oversight, supporting documentation and responsible reporting.
02
Safeguarding
Protecting children and vulnerable people and maintaining safe programme environments.
03
Data protection
Protecting confidential beneficiary information and using stories and photographs responsibly.
04
Complaints & feedback
A clear route for communities, beneficiaries, partners and the public to raise concerns.
Financial accountability
Responsible stewardship.
Our Constitution provides for annual budgeting, financial oversight, annual audit by a certified auditor and financial reporting to donors, stakeholders and the public.
- We prepare and work from approved budgets.
- We maintain appropriate financial records and supporting documentation.
- We separate authorisation and accountability responsibilities as our systems develop.
- We monitor expenditure against approved programme budgets.
- We maintain appropriate records for donor-funded activities.
- We support transparent reporting and independent audit or review.
Safeguarding & child protection
People deserve to feel safe, respected and protected.
Because we work with children, women, youth and vulnerable communities, safeguarding is central to who we are.
Respond
Maintain appropriate reporting and referral mechanisms and respond appropriately to concerns and allegations.
Our safeguarding commitments
- Safe and respectful programme environments
- Confidential beneficiary information
- Responsible photography and storytelling
- Qualified professionals for specialist services
- Safeguarding expectations for staff and volunteers
Respecting the information entrusted to us.
We protect confidential beneficiary information and promote responsible use of photographs, stories and personal information.
Our communication should protect the dignity and confidentiality of the people whose experiences we share.
Privacy & data protection
Privacy is part of dignity.
Data protection is integrated into our safeguarding and accountability approach. Approved policies are published through the Resources section as they are finalised.
View Resources & Policies
Complaints & feedback
We want to hear when something is not right.
Communities, beneficiaries, partners and members of the public can raise concerns or give feedback on our work. Concerns are treated seriously and confidentially.
Raise a concern.
Use the contact form and select "Complaint or feedback", or contact the Foundation directly.
Institutional policies
Policies that govern our work.
Documents are published through the Resources section as each policy is finalised and approved.
Safeguarding & protection
Child Safeguarding and Protection Policy. PSEA and Safeguarding Policy.
Integrity & finance
Code of Conduct. Financial Management. Procurement. Anti-Fraud and Anti-Corruption.
People & accountability
Conflict of Interest. Whistleblowing. Data Protection and Privacy. Complaints and Feedback. Monitoring, Evaluation and Learning.